Fitbit Users Report Missing Health Metrics Following Recent Update
Fitbit users are encountering a bug in the Google Health app that hides crucial health data following recent software updates.
🧠AI AnalysisPhoto: ZDNet AI
Key points
- Fitbit update 5.12 linked to missing health metrics in the Google Health app
- Affected metrics include resting heart rate, blood oxygen, and skin temperature
- Google has acknowledged the issue and stated it is working on a fix
A recent software update has left numerous Fitbit users unable to view essential health metrics within the Google Health application. According to user reports on social platforms like Reddit, updating to version 5.12 appears to trigger the glitch, which affects the Vitals section of the interface.
The missing data includes key wellness indicators such as resting heart rate, blood oxygen levels, breathing rate, skin temperature, and heart rate variability. Impactful frustration has grown among the community regarding the time taken to address the bug, which first surfaced approximately six days ago. Affected individuals have shared temporary workarounds online, including signing out and back into the application, reinstalling the software, or manually clicking through individual metrics to force a refresh of the monthly view.
Google customer support has responded to inquiries by confirming that the company is actively investigating the malfunction and working toward a resolution. However, the tech giant did not immediately provide a formal comment to outside inquiries.
Source ZDNet AI — zdnet.com/tech/fitbit-health-metrics-missing-software-update-how-to… ↗
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